Included

What every service includes

  • One configured assistant on one workflow.
  • Onboarding.
  • Human-control boundaries written down.
  • Weekly reviewed packets.
  • Ongoing management and maintenance.
  • One bounded improvement each 30 days.
  • Business-hours support.
  • Volumes set at onboarding and written into the agreement.

Excluded

What no service includes

  • Autonomous outreach.
  • Confidential inbox access.
  • TMS integration.
  • Binding freight quotations.
  • Unlimited requests, changes or support.
  • Anything that has not been tested first.